@ARTICLE{10.21494/ISTE.OP.2019.0374, TITLE={An approach for business processes reconfiguration}, AUTHOR={Slim Zidi, Nadia Hamani, Lyes Kermad, }, JOURNAL={Industrial and Systems Engineering}, VOLUME={2}, NUMBER={Issue 1
}, YEAR={2019}, URL={https://openscience.fr/An-approach-for-business-processes-reconfiguration}, DOI={10.21494/ISTE.OP.2019.0374}, ISSN={2632-5993}, ABSTRACT={The continuous search for flexibility leads companies to implement reconfigurable supply chains. In this article, we focus on the reconfiguration of supply chains through the business processes that compose them. We propose an approach of reconfiguration based on an integrated QFD (Quality Function Deployment)/AHP (Analytic Hierarchy Process) model that allows to determine the processes, activities, roles and actors that require reconfigurations. Our aims is to determine the appropriate reconfiguration scenario and the process that should be reconfigured as a priority.}}