@ARTICLE{10.21494/ISTE.OP.2025.1299, 

TITLE={Digital Transformation of the Industry: Business Knowledge Elicitation and Acceptability}, 
  
AUTHOR={Ouassila Labbani Narsis
, Christophe Nicolle, }, 
	
JOURNAL={Open Journal in Information Systems Engineering}, 
	
VOLUME={5}, 

NUMBER={Issue 1}, 
	
YEAR={2025}, 

URL={https://openscience.fr/Digital-Transformation-of-the-Industry-Business-Knowledge-Elicitation-and}, 
	
DOI={10.21494/ISTE.OP.2025.1299}, 
	
ISSN={2634-1468}, 
	
ABSTRACT={Business processes digitalization is a crucial challenge for companies, providing the opportunity to enhance their efficiency, quality, and execution speed. This transformation cannot be fully achieved without a thorough mastery of individual expert knowledge, collaborative management, and knowledge formalization, as well as a complete adoption of new technologies. This paper proposes a methodological approach based on knowledge elicitation for the design of formal, consensual, and shared ontologies. A binomial analysis of the acceptability of digital technologies complements this process to better understand the requirements and concerns of experts and to propose appropriate solutions. The proposed approach is experimentally tested on industrial collaboration projects in the field of manufacturing (associating knowledge sources from multinational companies) and in the field of viticulture (associating explicit knowledge and implicit knowledge acquired through observation.}}