Titre : [FORTHCOMING] Remote working and innovation: The trust needed to invent new ways of working together? 

Auteurs : Sandrine Virgili, Frédéric Bornarel
, Hélène Delacour,  

Revue : Technology and Innovation 

Numéro : Forthcoming papers 

Volume :  

Date : 2024/02/8 

DOI : TBA 

ISSN : 2399-8571 

Résumé : Recent pandemics have forced most companies to experiment with remote working to varying degrees. Despite the exceptional productivity of employees in this crisis context and the desire of employees to continue working remotely, the most innovative companies are making a strong case for more face-to-face work. This movement, called ”return to the office" is seen as the only way to create effective collaboration in innovative teams. In this paper, we show that the „return to the office‟ argument is based on a narrow conception of face-to-face trust or affect-based trust, as the main driver of collaborative dynamics. On the contrary, drawing on trust and innovation management research, we emphasize that distance does not limit the production of effective trust for innovative teams. Moreover, we propose a new articulation between two forms of trust, swift trust and reflective trust, i.e., the “swift reflective trust”, to support a new hybrid way of working that fosters collaboration and innovation. 

Éditeur : ISTE OpenScience