Titre : Modeling and Using Context in Business Process Management: A Research Agenda Auteurs : Fernanda Baião, Flavia Maria Santoro, Kate Revoredo, Vanessa Tavares Nunes, Revue : Modeling and Using Context Numéro : Issue 1 Volume : 1 Date : 2017/03/9 DOI : 10.21494/ISTE.OP.2017.0130 ISSN : 2514-5711 Résumé : Business Process Management (BPM) is the art and science of monitoring how the work is performed within an organization to ensure consistent results and opportunities for improvement. One important research topic on BPM relates to the issue of flexibility. Unplanned conditions may occur at any time during process execution. In dynamic environments, changes must be performed more frequently and systematically and considering not only pre-established rules, but also contextual information. The literature indicates context as a source of information that should be considered in the modeling of business processes in order to contribute to their flexibility when in the execution phase. In this paper, we present the results from our studies about context in the whole cycle of BPM. The goal is to describe an approach that comprises solutions for modeling, gathering, using and evolving context in a BPM oriented environment. Éditeur : ISTE OpenScience