TY - Type of reference TI - Product-service systems: exploitation or exploration strategy? AU - Sophie Peillon AB - This paper deals with the innovation processes that underlie the development of product-service systems (PSS) by industrial companies. We ask the question: is servitization a result of exploitative or explorative innovation, or a form of organizational ambidexterity? We assume that the underlying innovation process greatly depends on the type of PSS and servitization strategy. In particular, the greater the change in the business model, the more it is based on an exploration strategy. The contribution of this research is twofold. Firstly, it emphasizes the interest of the concepts of exploitation and exploration for the research on servitization. Secondly, it proposes and in part validates the hypothesis that the development of PSS-oriented products, uses or findings are based on different innovation processes. DO - 10.21494/ISTE.OP.2020.0446 JF - Technology and Innovation KW - PSS, servitization, exploitation, exploration, innovation, case study, SME, SPS, servicisation, exploitation, exploration, innovation, étude de cas, ETI, L1 - http://openscience.fr/IMG/pdf/iste_techinn20v5n1_7.pdf LA - en PB - ISTE OpenScience DA - 2020/01/13 SN - 2399-8571 TT - Les systèmes produits-services : Stratégie d’exploitation ou d’exploration ? UR - http://openscience.fr/Product-service-systems-exploitation-or-exploration-strategy IS - Issue 1
VL - 5 ER -