@ARTICLE{10.21494/ISTE.OP.2018.0196, 

TITLE={From dynamics of systems to operational management of the unpredictable: the contribution of cybernetics}, 
  
AUTHOR={Yvonne Auberlet de Chelle, }, 
	
JOURNAL={Technology and Innovation}, 
	
VOLUME={3}, 

NUMBER={Issue 1}, 
	
YEAR={2018}, 

URL={http://openscience.fr/From-dynamics-of-systems-to-operational-management-of-the-unpredictable-the}, 
	
DOI={10.21494/ISTE.OP.2018.0196}, 
	
ISSN={2399-8571}, 
	
ABSTRACT={The course of operations in a company is increasingly disrupted by unpredictable elements experienced in
their internal or external environment. A response to this situation may be based on the dynamics of systems. The latter,
initially conceived to provide a method of analysis of management processes, has flourished especially in fields other than
industrial management: analysis of urban systems, world models, American economy models… This paper shows that,
on the sidelines of this academic boom, the reactivation of the initial spirit inspired by cybernetics has helped to stimulate
the modeling of a chain of industrial activity, based on the description and exploration of the dynamic properties of its
models. Thanks to the realistic representation of the latter in terms of temporal dynamic flows irrigating an industrial
environment considered as a dynamic non-linear system reacting to randomized parameterized perturbations, the
simulation described is a powerful means of decisional support, both operational (in the short-term view) and strategic (in
the long-term view).}}