@ARTICLE{10.21494/ISTE.OP.2024.1194, 

TITLE={Collaborative innovation for seniors’ mobility. An experimental approach to designing solidarity-based car-sharing services}, 
  
AUTHOR={Christine Verdier, }, 
	
JOURNAL={Open Journal in Information Systems Engineering}, 
	
VOLUME={4}, 

NUMBER={Issue 2}, 
	
YEAR={2024}, 

URL={http://openscience.fr/Collaborative-innovation-for-seniors-mobility-An-experimental-approach-to}, 
	
DOI={10.21494/ISTE.OP.2024.1194}, 
	
ISSN={2634-1468}, 
	
ABSTRACT={The objective of the article is to show the co-design of daily mobility services for seniors in rural and peri-urban areas through a continuous improvement method enriched with fragments of methods (Design Thinking, scenario-by-design, innovation by usages) in order to take into account the complexity of mobility services required by end-users (permanent changes, immediacy, specific constraints). Creating services on the fly is not easily compatible with design methods for socio-technical ecosystems which require fairly stable procedures. In this article, we present the reference framework (As-Is/As-If), the ecosystem study phases (analysis, diagnosis and innovation), the augmentation of the method by adding other methods fragments and a summary of the proposed service innovations. We also present the experiments carried out and the serious game created to facilitate the co-construction of mobility services.}}