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Social Sciences and Humanities   > Home   > Modeling and Using Context   > Issue 1   > Article

Modeling and Using Context in Business Process Management: A Research Agenda

Modelisation et Utilisation du contexte dans le management de processus professionnels : un programme de recherche


Flavia Maria Santoro
Federal University of the State of Rio de Janeiro
Brazil

Fernanda Baião
Federal University of the State of Rio de Janeiro
Brazil

Kate Revoredo
Federal University of the State of Rio de Janeiro
Brazil

Vanessa Tavares Nunes
University of Brasilia
Brazil



Published on 9 March 2017   DOI : 10.21494/ISTE.OP.2017.0130

Abstract

Résumé

Keywords

Mots-clés

Business Process Management (BPM) is the art and science of monitoring how the work is performed within an organization to ensure consistent results and opportunities for improvement. One important research topic on BPM relates to the issue of flexibility. Unplanned conditions may occur at any time during process execution. In dynamic environments, changes must be performed more frequently and systematically and considering not only pre-established rules, but also contextual information. The literature indicates context as a source of information that should be considered in the modeling of business processes in order to contribute to their flexibility when in the execution phase. In this paper, we present the results from our studies about context in the whole cycle of BPM. The goal is to describe an approach that comprises solutions for modeling, gathering, using and evolving context in a BPM oriented environment.

Business Process Management (BPM) is the art and science of monitoring how the work is performed within an organization to ensure consistent results and opportunities for improvement. One important research topic on BPM relates to the issue of flexibility. Unplanned conditions may occur at any time during process execution. In dynamic environments, changes must be performed more frequently and systematically and considering not only pre-established rules, but also contextual information. The literature indicates context as a source of information that should be considered in the modeling of business processes in order to contribute to their flexibility when in the execution phase. In this paper, we present the results from our studies about context in the whole cycle of BPM. The goal is to describe an approach that comprises solutions for modeling, gathering, using and evolving context in a BPM oriented environment.

Business Process Management Context Context-Aware BPM

Business Process Management Context Context-Aware BPM